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GentleDay

GentleDay Support

Help with accounts, sync, reminders, backups, and permissions.

01

Local mode and sync

All core modules work without signing in, and data stays on the current device by default. For multiple devices, sign in to the same account and enable sync, or migrate manually with export and restore.

02

Reminders and permissions

If a reminder does not appear, check notification permission, Focus mode, the item's date and time, and its reminder switch. For photos, calendars, or widgets, confirm the related system permission.

03

Premium and restore purchases

Apple processes Premium monthly and annual subscriptions, and the App Store is the source of truth for live prices. After reinstalling or changing devices, sign in to the original GentleDay account and choose Restore Purchases in Settings. Billing, cancellation, and refunds are managed through your Apple Account.

04

Contact support

Include your device model, OS version, app version, reproduction steps, and a useful screenshot. Never send passwords, verification codes, or a complete backup file.

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Still need help?

Include your device model, OS version, app version, and reproduction steps. Do not send passwords or sensitive data.

raydong1009@gmail.com
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